When it comes to something as important as your roof, you want to make sure you’re working with a roofing company you can trust. It’s important to read reviews from past customers when choosing a roofer — and here are 4 reasons why.
Understanding the Customer Experience
The best roofing companies do more than just install or repair roofs — they provide exceptional customer service. Reviews often highlight how a company communicates, handles concerns, and follows through on promises. It’s important to not only look at the reviews themselves, but replies from the owners to see how they respond to any negative feedback.
“Our recent experience with Noland’s Roofing was great. From the office, sales department, to the installing crew every person was intent on providing the very best experience. The willingness of each employee to work with us and explain/provide answers was definitely something we were looking for.” — Virginia C.
Learning About the Team
A roofing company is only as good as the team behind it. Reviews can give you a sense of the professionalism, friendliness, and expertise of the crew. When customers share positive experiences about our team at Noland’s Roofing, it’s a testament to our focus on hiring and training the best in the industry.
“We had a very good experience with Noland’s roofing – the salesperson was kind and informative, we were amazed at how hard working the roofers were, and the foreman kept us informed throughout the project and quickly and appropriately fixed a tiny issue (screen repair) that arose. Even the gutter contractors who came in were also helpful and kind. Overall an excellent experience. The roof looks beautiful – a job well done!” — Jana E.
Evaluating Consistency
One or two glowing reviews can be great, but consistency is key. A company that consistently receives high ratings is likely to deliver on its promises. With years of experience and numerous positive reviews, Noland’s Roofing has built a reputation for consistent quality and reliability. This consistency is something you should look for when choosing a roofer.
“Great team. From explaining the process and making everything stress free, to the communication, administration and ultimately a construction team that met all goals, it has been an exceptional experience. I would recommend the Nolands team to anyone in Florida for knowledge, customer support and quality of work. Old time quality and customer service.” — Daniel P.
Peace of Mind
Knowing that others have had positive experiences with a roofing company can give you peace of mind. It reduces the anxiety of making such an important decision. Reviews act as social proof that you’re making a wise choice. At Noland’s Roofing, we’re proud that so many of our customers have expressed their satisfaction and recommended us to others.
“2 years later, that roof still looks like day 1!!! I even recommended Noland’s to my neighbor next door, and their roof looks great!!! Also, I told my coworker, who used Noland’s, with the same results. If anyone needs a roof, I will ALWAYS recommend Nolan’s Roofing!!! Great job!!! Keep it going!!! Thanks again” — Chaunce S.
Noland’s: A Florida Roofer You Can Trust
At Noland’s Roofing, we take pride in our reputation, and our customer reviews speak volumes about the quality of our work. With a 4.6-star rating and over 700 reviews on Google, we feel confident in the service we provide.
If you’re looking for a roofer to install, replace, repair, or inspect the roof of your home or business, contact us today and we’ll get to work providing you the customer service and high-quality workmanship we’re known for.